Contract Manager

Horizon Recruitment is recruiting for a Contract Manager to support a large-scale technology and ERP contract portfolio in a hybrid work environment based in Vancouver. This role exists to help the business manage complex technology agreements, keep key software and service contracts on track, and make sure vendors deliver strong value, compliance, and performance.

This person will play an important role in supporting ERP and SAP-related contracts, guiding negotiations, managing renewals, improving software entitlement oversight, and helping internal teams move contracts efficiently from drafting through execution. The role is best suited to someone who is confident working across legal, procurement, finance, and technology teams while balancing risk, cost, and operational needs.

Responsibilities

• Lead contract management activities for medium to high complexity technology agreements
• Support ERP related contracts, including licensing, service integration, and support agreements
• Advise on new contracts, renewals, amendments, change orders, project orders, and statements of work
• Partner with legal and internal stakeholders to move contracts smoothly from creation to negotiation and execution
• Forecast and report on software renewals, contract usage, spend, and upcoming expirations
• Manage both high-value software agreements and lower-value transactional renewals through approved reseller channels
• Improve software entitlement tracking and help optimize procurement channels for better value
• Support software asset management efforts, including license compliance and audit readiness
• Monitor vendor performance against service levels, deliverables, obligations, and compliance requirements
• Prepare reporting that helps refresh SLAs and align contract performance with changing business needs
• Support vendor governance activities, including status updates, reporting, meeting coordination, and follow-up actions
• Track contract issues, risks, and escalations across the technology portfolio
• Maintain accurate contract records, documentation, and archived software entitlement files
• Support procurement system activities such as purchase order issuance and spend monitoring
• Provide practical advice to internal teams on contract strategy, supplier performance, and public sector procurement practices

Requirements

• 7+ years of progressive experience in contract management within a complex business environment
• Proven experience working on complex technology agreements
• Strong experience negotiating software, SaaS, licensing, support, consulting, and professional services contracts
• Hands-on experience managing ERP related contracts
• Experience with software renewals, license entitlements, software asset management, and vendor compliance
• Ability to monitor contract performance and resolve issues to reduce risk and improve supplier outcomes
• Strong negotiation, communication, planning, project management, and organizational skills
• Proven ability to influence internal and external stakeholders and drive contract outcomes
• Knowledge of public sector procurement practices and contract governance
• Experience supporting hardware, telecommunications, data centre, AMS, VAR, and cloud subscription agreements is an asset
• Bachelor’s degree in Business, Law, Economics, or a related field, or an equivalent combination of education and experience
• Intermediate to advanced MS Office skills, including Word, Excel, and PowerPoint
• Strong professional English communication skills, both written and spoken

Remuneration

• $77 per hour. Hybrid work model with at least 1 day in the office per week.

Only candidates eligible to work in Canada will be considered

Horizon Recruitment Inc. is a specialized recruitment and search firm with two complimentary practice areas: Finance & Supply Chain.