CASE STUDY: REBUILDING AN HR TEAM AFTER PRIVATE EQUITY ACQUISITION
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How a Canadian aviation company stabilized HR operations and built a high-performing team with the help of Just HR.
Client Snapshot
- Industry: Aviation
- Ownership: Private equity backed
- Company Size: Mid-sized, Canada-based
- Key Contact: Vice President, People, Culture & Safety (name withheld)
- Initial Challenge: Outdated HR data systems, team turnover, and a need to modernize processes to meet elevated expectations from new ownership.
The Challenge
When the incoming VP of People joined the organization, she inherited legacy systems built over four decades of family ownership. With a recent private equity acquisition came new pressures around accountability, data integrity, and executive reporting. The HR team was under-resourced. Their payroll and employee data was fragmented across multiple platforms and in some cases still paper-based. Compliance risks were real, reporting was unreliable, and the executive team needed answers fast. Although there were no open roles at the time of our first conversation, the HR leader was refreshingly candid about where the gaps were. She even shared her strategic roadmap for the year ahead. We knew right away that this was someone who valued strategic partnership, not just transactional vendors.
Our Approach: The E3 Experience in Action
Instead of pushing candidates, we listened.
Following that first meeting, we shared sample profiles of pre-vetted consultants who could solve the data issues she described. There was no pressure. Just insight, pricing, and a commitment to stay in touch.
A few months later, the timing was right.
We introduced a consultant we had kept warm in the background, an HR systems and data specialist who met with the client to co-define the scope. There was no job description and no set timeline. They simply met, aligned on the challenges, and mapped a path forward.
What began as a one-month engagement quickly evolved into a long-term advisory role. The consultant became a trusted resource, helping unify and clean data across different platforms, improve reporting accuracy, and reduce compliance risk. The client continues to use this individual on a part-time, as-needed basis nearly a year later.
Next Challenge: An Unexpected Resignation
Shortly after the data consultant started, the company’s HR Manager resigned.
This time, the need was urgent.
Fortunately, we had already identified a strong HR leader during our proactive outreach. Calm, capable, and deeply experienced, he was not originally looking for interim work, but after several conversations and some coaching, he agreed to step in on a short-term contract.
He immediately made an impact. From his first week, he earned trust across the leadership team and brought stability to the function. We then launched a full search for the permanent Director, HR role, with this interim leader included as one of the candidates.
The outcome was clear. After a full process and multiple interviews, he was selected for the role and accepted.
Beyond the Director: Building a Team
Over the next few months, we helped the organization fill three additional HR roles:
- HR Generalist (permanent)
- HR Generalist (contract)
- HR Coordinator (permanent)
Each role was filled with a strong cultural and functional fit. The newly built team is now cohesive, aligned, and high-performing.
The Results
- 100% fill rate
- Interim-to-permanent success with the Director, HR
- Stabilized HR data and reporting processes
- Ongoing advisory relationship with original consultant
- Strengthened internal HR capacity across the board
We did not just fill jobs. We built a system, stabilized a function, and supported a transformation.
Why It Worked
This was not a series of transactions. It was a strategic relationship built on:
- Effective: We placed talent who delivered, not just checked boxes.
- Enjoyable: The process was low-pressure and focused on real outcomes.
- Empowering: We coached candidates into new roles and helped the client make confident, future-ready hires.
"I was between roles and had not considered consulting, but Just HR helped me see the opportunity differently. I am now leading the HR function."
"Just HR was a partner from day one. They understood the business, delivered great people, and stayed close throughout."
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